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We are here to help! Tweet us 24/7 when you need assistance or have a question. Follow us on @walmart for everything else Walmart.
684following25kfollowers
The Connector
Walmart Help is a dedicated customer service profile, always ready to assist with a friendly tone. They are proactive in engaging with customers, providing solutions, and guiding them to further resources.
They've successfully turned a customer service platform into a place for positive brand interaction, showcasing their dedication to customer satisfaction.
Exceptional customer service is the cornerstone of a successful business. They believe in the power of direct engagement to resolve issues and create a loyal customer base.
Their weakness could be the potential for being overwhelmed by the volume of customer inquiries, which might lead to slower response times during peak periods.
To grow their audience, Walmart Help should continue to personalize interactions and perhaps share success stories of resolved customer issues, highlighting the human aspect of their service.
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They are proactive in engaging with customers, providing solutions, and guiding them to further resources.","purpose":"To provide exceptional customer service, build a positive brand image, and foster a sense of community among Walmart customers.","beliefs":"Exceptional customer service is the cornerstone of a successful business. They believe in the power of direct engagement to resolve issues and create a loyal customer base.","facts":"Despite being a corporate account, Walmart Help has managed to create a personable and approachable online presence.","strength":"Their strength lies in their prompt and patient responses, as well as their ability to direct customers to the appropriate resources or assistance.","weakness":"Their weakness could be the potential for being overwhelmed by the volume of customer inquiries, which might lead to slower response times during peak periods.","roast":"Trying to solve everyone's problems must be tiring, but hey, at least you're the reason people are talking to Walmart instead of screaming at it.","win":"They've successfully turned a customer service platform into a place for positive brand interaction, showcasing their dedication to customer satisfaction.","recommendation":"To grow their audience, Walmart Help should continue to personalize interactions and perhaps share success stories of resolved customer issues, highlighting the human aspect of their service."},"tweets":[{"bookmark_count":40,"bookmarked":false,"created_at":"Fri Feb 05 15:27:41 +0000 2021","conversation_id_str":"1357708187600830468","display_text_range":[15,53],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1203813889965731845","name":"ItsNotSeabass","screen_name":"ItsNotSeabass","indices":[0,14]}]},"favorite_count":4059,"favorited":false,"full_text":"@ItsNotSeabass Hi there! How can we be of assistance?","in_reply_to_screen_name":"ItsNotSeabass","in_reply_to_status_id_str":"1357708187600830468","in_reply_to_user_id_str":"1203813889965731845","is_quote_status":false,"lang":"en","quote_count":9,"reply_count":171,"retweet_count":117,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1357712506983231488","id":"1357712506983231488"},{"bookmark_count":40,"bookmarked":false,"created_at":"Sun Aug 23 20:59:33 +0000 2020","conversation_id_str":"1296856628965376001","display_text_range":[12,130],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1196935515762757633","name":"💛ᴮᴱMichelle⁷🧈","screen_name":"Muuchelle9","indices":[0,11]}]},"favorite_count":2085,"favorited":false,"full_text":"@Muuchelle9 We like that idea. Call us up at 855-925-7346 to pass along all your BTS song requests to our very own Walmart DJs. 🎶🎵","in_reply_to_screen_name":"Muuchelle9","in_reply_to_status_id_str":"1296909534359887872","in_reply_to_user_id_str":"1196935515762757633","is_quote_status":false,"lang":"en","quote_count":76,"reply_count":30,"retweet_count":889,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1297639640283918343","id":"1297639640283918343"},{"bookmark_count":42,"bookmarked":false,"created_at":"Tue Feb 09 16:21:35 +0000 2021","conversation_id_str":"1359172418741407749","display_text_range":[17,124],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[125,148]}],"user_mentions":[]},"favorite_count":1742,"favorited":false,"full_text":"@DVSWhatItTweets Oh, no! Can you please send us your order number and contact information, so we can take a look? Thank you! https://t.co/TdN38DcbRu","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":103,"reply_count":91,"retweet_count":153,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1359175624687046665","id":"1359175624687046665"},{"bookmark_count":29,"bookmarked":false,"created_at":"Fri May 07 21:22:31 +0000 2021","conversation_id_str":"1390701209854496771","display_text_range":[15,69],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"bit.ly/33mI6yJ","expanded_url":"https://bit.ly/33mI6yJ","url":"https://t.co/xdud0m9l4s","indices":[46,69]}],"user_mentions":[]},"favorite_count":851,"favorited":false,"full_text":"@PicoSpitsBars We certainly have milk, Pico!\n\nhttps://t.co/xdud0m9l4s","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":15,"reply_count":21,"retweet_count":239,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1390779099329728514","id":"1390779099329728514"},{"bookmark_count":10,"bookmarked":false,"created_at":"Tue Jul 05 15:52:03 +0000 2022","conversation_id_str":"1543820901128495104","display_text_range":[12,137],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"2319264110","name":"@Splash Lights Photos (Back in the Game For Now)","screen_name":"Two_Cams25","indices":[0,11]}]},"favorite_count":779,"favorited":false,"full_text":"@Two_Cams25 Devin, we're working hard to restock the items you're looking for as quickly as possible. We really appreciate your patience.","in_reply_to_screen_name":"Two_Cams25","in_reply_to_status_id_str":"1544346154820935681","in_reply_to_user_id_str":"2319264110","is_quote_status":false,"lang":"en","quote_count":5,"reply_count":5,"retweet_count":9,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1544348390804307969","id":"1544348390804307969"},{"bookmark_count":2,"bookmarked":false,"created_at":"Tue Sep 10 20:22:35 +0000 2019","conversation_id_str":"1171492981309763590","display_text_range":[12,168],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DtMJ2","indices":[169,192]}],"user_mentions":[{"id_str":"1537159855","name":"Gus Danger Johnson","screen_name":"Gusbuckets","indices":[0,11]}]},"favorite_count":590,"favorited":false,"full_text":"@Gusbuckets 🤦♂️ ...uhh, It says “Cold” and no other promises, apparently 😆 Can you please let us know which store location you saw this so we can ensure it gets fixed? https://t.co/TdN38DtMJ2","in_reply_to_screen_name":"Gusbuckets","in_reply_to_status_id_str":"1171492981309763590","in_reply_to_user_id_str":"1537159855","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":1,"reply_count":7,"retweet_count":4,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1171519359560212483","id":"1171519359560212483"},{"bookmark_count":1,"bookmarked":false,"created_at":"Tue May 04 17:00:40 +0000 2021","conversation_id_str":"1389313449839284228","display_text_range":[11,180],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"37562238","name":"wentworth, does not count","screen_name":"moxcutter","indices":[0,10]}]},"favorite_count":444,"favorited":false,"full_text":"@moxcutter Hi. We'd recommend talking to the local store manager about items you’d like to see in the store. They might have more information or be able to put in an order request.","in_reply_to_screen_name":"moxcutter","in_reply_to_status_id_str":"1389622651925274628","in_reply_to_user_id_str":"37562238","is_quote_status":false,"lang":"en","quote_count":3,"reply_count":0,"retweet_count":57,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1389626039056441347","id":"1389626039056441347"},{"bookmark_count":0,"bookmarked":false,"created_at":"Tue Nov 27 21:14:27 +0000 2018","conversation_id_str":"1067511671093166081","display_text_range":[15,162],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"2928698717","name":"Corey","screen_name":"bigbossman216","indices":[0,14]}]},"favorite_count":286,"favorited":false,"full_text":"@BigBossMan216 Great question! There will be a Battle Bus display that will consist of Fortnite brand items, and the code will be on a handout set at the display.","in_reply_to_screen_name":"bigbossman216","in_reply_to_status_id_str":"1067519208441942017","in_reply_to_user_id_str":"2928698717","is_quote_status":false,"lang":"en","quote_count":1,"reply_count":20,"retweet_count":15,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1067527095725813761","id":"1067527095725813761"},{"bookmark_count":2,"bookmarked":false,"created_at":"Fri Nov 27 09:17:53 +0000 2020","conversation_id_str":"1332086671664427011","display_text_range":[11,58],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"2278124170","name":"4lly n J4y","screen_name":"ally51311","indices":[0,10]}]},"favorite_count":259,"favorited":false,"full_text":"@ally51311 The PS5 is not available for purchase in-store.","in_reply_to_screen_name":"ally51311","in_reply_to_status_id_str":"1332195882566037505","in_reply_to_user_id_str":"2278124170","is_quote_status":false,"lang":"en","quote_count":27,"reply_count":52,"retweet_count":26,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1332252295053123584","id":"1332252295053123584"},{"bookmark_count":1,"bookmarked":false,"created_at":"Sat Jan 08 18:32:55 +0000 2022","conversation_id_str":"1479457665503965187","display_text_range":[11,85],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"walmrt.us/3HQQj0h","expanded_url":"https://walmrt.us/3HQQj0h","url":"https://t.co/XYzO6TQkOt","indices":[62,85]}],"user_mentions":[{"id_str":"1463305523898372099","name":"JTF","screen_name":"804beebop","indices":[0,10]}]},"favorite_count":269,"favorited":false,"full_text":"@804beebop Definitely! Here is the link for curbside pick up! https://t.co/XYzO6TQkOt","in_reply_to_screen_name":"804beebop","in_reply_to_status_id_str":"1479869918195728390","in_reply_to_user_id_str":"1463305523898372099","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":3,"reply_count":4,"retweet_count":5,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1479883831704494084","id":"1479883831704494084"},{"bookmark_count":18,"bookmarked":false,"created_at":"Wed Apr 20 00:09:06 +0000 2022","conversation_id_str":"1516556138472300544","display_text_range":[11,245],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1036631792554586112","name":"sonnwin🙂↕️","screen_name":"nightflyy","indices":[0,10]}]},"favorite_count":241,"favorited":false,"full_text":"@nightflyy We offer Walmart Pay, which can be used via your smartphone at any standard or self-checkout lane with any major credit, debit, pre-paid, or Walmart gift card! Walmart Pay definitely makes shopping faster, easier, and more convenient.","in_reply_to_screen_name":"nightflyy","in_reply_to_status_id_str":"1516568539766923267","in_reply_to_user_id_str":"1036631792554586112","is_quote_status":false,"lang":"en","quote_count":68,"reply_count":117,"retweet_count":7,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1516569612061655043","id":"1516569612061655043"},{"bookmark_count":15,"bookmarked":false,"created_at":"Mon Jan 17 15:29:32 +0000 2022","conversation_id_str":"1483094929375072262","display_text_range":[13,273],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"walmrt.us/3rtHbYT","expanded_url":"https://walmrt.us/3rtHbYT","url":"https://t.co/tLJAGX5fpn","indices":[250,273]}],"user_mentions":[]},"favorite_count":237,"favorited":false,"full_text":"@NottMarcuss We hear you. Have you heard about Walmart Pay? Walmart Pay makes shopping faster, easier, and more convenient. It also keeps your financial information safe and secure. A definite win-win situation. For more information, please visit: https://t.co/tLJAGX5fpn","in_reply_to_screen_name":"SixGodMarcus","in_reply_to_status_id_str":"1483094929375072262","in_reply_to_user_id_str":"2882906346","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":77,"reply_count":126,"retweet_count":11,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1483099172676980746","id":"1483099172676980746"},{"bookmark_count":0,"bookmarked":false,"created_at":"Mon Nov 30 13:50:25 +0000 2020","conversation_id_str":"1333207436342272001","display_text_range":[15,71],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"3185251507","name":"Phoever Yours","screen_name":"lonelyasian15","indices":[0,14]}]},"favorite_count":216,"favorited":false,"full_text":"@lonelyasian15 The PS5 is currently only available for purchase online.","in_reply_to_screen_name":"lonelyasian15","in_reply_to_status_id_str":"1333207436342272001","in_reply_to_user_id_str":"3185251507","is_quote_status":false,"lang":"en","quote_count":34,"reply_count":313,"retweet_count":13,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1333408043057500163","id":"1333408043057500163"},{"bookmark_count":5,"bookmarked":false,"created_at":"Tue Feb 11 04:20:49 +0000 2020","conversation_id_str":"1227060618621927425","display_text_range":[16,162],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"facebook.com/WalmartRadioDJ…","expanded_url":"https://www.facebook.com/WalmartRadioDJs/","url":"https://t.co/hZ6dkMU9hl","indices":[114,137]}],"user_mentions":[]},"favorite_count":197,"favorited":false,"full_text":"@metal_head1010 We're glad that you approve! Luckily, you can send requests for more BTS songs by sending them to https://t.co/hZ6dkMU9hl or calling 855-925-7346.","in_reply_to_screen_name":"Metal_Bangtan","in_reply_to_status_id_str":"1227060618621927425","in_reply_to_user_id_str":"900962348","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":4,"reply_count":2,"retweet_count":73,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1227085054112866304","id":"1227085054112866304"},{"bookmark_count":1,"bookmarked":false,"created_at":"Thu Nov 05 20:14:57 +0000 2020","conversation_id_str":"1324431758901846028","display_text_range":[13,144],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"33031368","name":"Linus Wilson","screen_name":"linuswilson","indices":[0,12]}]},"favorite_count":190,"favorited":false,"full_text":"@linuswilson Hey, Linus. Though it is only available as an online purchase, you will have the option to have it shipped to the store for Pickup.","in_reply_to_screen_name":"linuswilson","in_reply_to_status_id_str":"1324436400163463175","in_reply_to_user_id_str":"33031368","is_quote_status":false,"lang":"en","quote_count":7,"reply_count":15,"retweet_count":3,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1324445117365866496","id":"1324445117365866496"},{"bookmark_count":1,"bookmarked":false,"created_at":"Wed Nov 25 04:43:19 +0000 2020","conversation_id_str":"1331390944227299329","display_text_range":[9,252],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1364680209497284613","name":"Nutzo","screen_name":"Nutzo12","indices":[0,8]}]},"favorite_count":190,"favorited":false,"full_text":"@NUTzO12 We are happy to clarify. This wave of consoles being sold tomorrow as part of our Black Friday Deals for Days online event will be delivery only. In store pickup, is still a service we provide, but these items are only bring sold for delivery.","in_reply_to_screen_name":"v8_rx8","in_reply_to_status_id_str":"1331400570821865485","in_reply_to_user_id_str":"367485341","is_quote_status":false,"lang":"en","quote_count":20,"reply_count":92,"retweet_count":15,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1331458420407488512","id":"1331458420407488512"},{"bookmark_count":22,"bookmarked":false,"created_at":"Mon Jun 20 09:39:57 +0000 2022","conversation_id_str":"1538791943613710337","display_text_range":[9,145],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1399625699250491392","name":"dalso lee","screen_name":"hyehyuu","indices":[0,8]}]},"favorite_count":161,"favorited":false,"full_text":"@hyehyuu We have a DJ that you can actually call and request this song to be played! The number is 1-855-925-7346! Thanks for the recommendation!","in_reply_to_screen_name":"hyehyuu","in_reply_to_status_id_str":"1538801612000440320","in_reply_to_user_id_str":"1399625699250491392","is_quote_status":false,"lang":"en","quote_count":40,"reply_count":1,"retweet_count":34,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1538818931447693313","id":"1538818931447693313"},{"bookmark_count":1,"bookmarked":false,"created_at":"Tue Jun 16 15:40:55 +0000 2020","conversation_id_str":"1272400974993403904","display_text_range":[16,114],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[115,138]}],"user_mentions":[{"id_str":"893923765","name":"shawnee","screen_name":"mercipourvenom","indices":[0,15]}]},"favorite_count":113,"favorited":false,"full_text":"@mercipourvenom Hi, Asher. We take issues like this very seriously. Please send us a DM with more details. Thanks. https://t.co/TdN38DcbRu","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":4,"reply_count":7,"retweet_count":5,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1272917076735340544","id":"1272917076735340544"},{"bookmark_count":4,"bookmarked":false,"created_at":"Tue Feb 27 01:10:27 +0000 2024","conversation_id_str":"1762128779831377943","display_text_range":[13,84],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[85,108]}],"user_mentions":[{"id_str":"811000038969069568","name":"Ethan Nagle","screen_name":"Ethan_Nagle","indices":[0,12]}]},"favorite_count":122,"favorited":false,"full_text":"@Ethan_Nagle We're all ears and eager to assist, Ethan. Can you please send us a DM? https://t.co/TdN38DcbRu","in_reply_to_screen_name":"Ethan_Nagle","in_reply_to_status_id_str":"1762281589747200121","in_reply_to_user_id_str":"811000038969069568","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":0,"reply_count":20,"retweet_count":0,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1762284021474570377","id":"1762284021474570377"},{"bookmark_count":0,"bookmarked":false,"created_at":"Thu Nov 08 17:46:38 +0000 2018","conversation_id_str":"1060562988711731200","display_text_range":[12,161],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"950055480906403840","name":"Queen Naija","screen_name":"queennaija","indices":[0,11]}]},"favorite_count":113,"favorited":false,"full_text":"@queennaija Thanks Queen. We take complaints like this very seriously, and we will notify the store management team about this situation and get this sorted out.","in_reply_to_screen_name":"queennaija","in_reply_to_status_id_str":"1060577068998709248","in_reply_to_user_id_str":"950055480906403840","is_quote_status":false,"lang":"en","quote_count":1,"reply_count":1,"retweet_count":2,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1060589425435009025","id":"1060589425435009025"},{"bookmark_count":5,"bookmarked":false,"created_at":"Tue Feb 08 14:10:35 +0000 2022","conversation_id_str":"1490427280224665600","display_text_range":[15,115],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[]},"favorite_count":106,"favorited":false,"full_text":"@RxaIistically Hi, this item is currently sold out at this time. Please come back and check when it is available. 👍","in_reply_to_screen_name":"rxalistic","in_reply_to_status_id_str":"1491048644887613441","in_reply_to_user_id_str":"1289239424648216576","is_quote_status":false,"lang":"en","quote_count":23,"reply_count":11,"retweet_count":14,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1491051840783458310","id":"1491051840783458310"},{"bookmark_count":4,"bookmarked":false,"created_at":"Sat Feb 05 06:38:50 +0000 2022","conversation_id_str":"1489840127308447744","display_text_range":[10,42],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[]},"favorite_count":108,"favorited":false,"full_text":"@SONATlNE How can we help you, Clarinette?","is_quote_status":false,"lang":"en","quote_count":0,"reply_count":0,"retweet_count":6,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1489850989972758528","id":"1489850989972758528"},{"bookmark_count":6,"bookmarked":false,"created_at":"Sun Jun 24 16:34:56 +0000 2018","conversation_id_str":"1010920655888502786","display_text_range":[10,96],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"bit.ly/2KeztuH","expanded_url":"https://bit.ly/2KeztuH","url":"https://t.co/NVffO5tuun","indices":[73,96]}],"user_mentions":[{"id_str":"1000076016230875136","name":"Dea⁷ 🐱🍊","screen_name":"Sugandea","indices":[0,9]}]},"favorite_count":110,"favorited":false,"full_text":"@Sugandea Hi, Dea. It's available for preorder at the following link! 😄\n\nhttps://t.co/NVffO5tuun","in_reply_to_screen_name":"Sugandea","in_reply_to_status_id_str":"1010920655888502786","in_reply_to_user_id_str":"1000076016230875136","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":9,"reply_count":3,"retweet_count":73,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1010924243704524802","id":"1010924243704524802"},{"bookmark_count":0,"bookmarked":false,"created_at":"Fri Dec 11 06:51:02 +0000 2020","conversation_id_str":"1337251557457465344","display_text_range":[14,95],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[96,119]}],"user_mentions":[{"id_str":"420857029","name":"Jon Hale","screen_name":"ed_organizer","indices":[0,13]}]},"favorite_count":97,"favorited":false,"full_text":"@ed_organizer Jon, we hear your frustration. 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Did you order online or buy it in the store? https://t.co/TdN38DcbRu","in_reply_to_screen_name":"ToonNoah","in_reply_to_status_id_str":"1682570513678303234","in_reply_to_user_id_str":"725700157677916160","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":1,"reply_count":7,"retweet_count":1,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1682583562371887104","id":"1682583562371887104"},{"bookmark_count":0,"bookmarked":false,"created_at":"Thu Nov 08 16:25:15 +0000 2018","conversation_id_str":"1060562988711731200","display_text_range":[12,147],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[148,171]}],"user_mentions":[{"id_str":"950055480906403840","name":"Queen Naija","screen_name":"queennaija","indices":[0,11]}]},"favorite_count":99,"favorited":false,"full_text":"@queennaija That doesn’t look good! Thanks for bringing this to our attention. Please send us the store location, so we can get this taken care of. https://t.co/TdN38DcbRu","in_reply_to_screen_name":"queennaija","in_reply_to_status_id_str":"1060562988711731200","in_reply_to_user_id_str":"950055480906403840","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":0,"reply_count":4,"retweet_count":2,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1060568945047072769","id":"1060568945047072769"},{"bookmark_count":0,"bookmarked":false,"created_at":"Tue Nov 28 15:38:04 +0000 2017","conversation_id_str":"935348998197731328","display_text_range":[15,102],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"237875746","name":"Cole Bennett","screen_name":"_ColeBennett_","indices":[0,14]},{"id_str":"237875746","name":"Cole Bennett","screen_name":"_ColeBennett_","indices":[15,29]}]},"favorite_count":91,"favorited":false,"full_text":"@_ColeBennett_ @_ColeBennett_ please follow and direct message us so we can assist you further. -Donna","in_reply_to_screen_name":"_ColeBennett_","in_reply_to_status_id_str":"935348998197731328","in_reply_to_user_id_str":"237875746","is_quote_status":false,"lang":"en","quote_count":1,"reply_count":4,"retweet_count":16,"retweeted":false,"user_id_str":"846708486570479622","id_str":"935533257151647744","id":"935533257151647744"},{"bookmark_count":5,"bookmarked":false,"created_at":"Sat Mar 05 21:00:02 +0000 2022","conversation_id_str":"1500213710685573122","display_text_range":[9,123],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[124,147]}],"user_mentions":[]},"favorite_count":92,"favorited":false,"full_text":"@sceerid We understand your frustration. We would like to look into this further. Could you send us a DM with more details? https://t.co/TdN38DcbRu","in_reply_to_screen_name":"trimuzis","in_reply_to_status_id_str":"1500213831716556808","in_reply_to_user_id_str":"1342324536830812162","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":0,"reply_count":6,"retweet_count":1,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1500214577828712452","id":"1500214577828712452"},{"bookmark_count":1,"bookmarked":false,"created_at":"Mon Nov 12 23:10:00 +0000 2018","conversation_id_str":"1062117023419916288","display_text_range":[14,84],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[85,108]}],"user_mentions":[{"id_str":"736801061894164481","name":"AK","screen_name":"akfamilyhome","indices":[0,13]}]},"favorite_count":80,"favorited":false,"full_text":"@akfamilyhome Oh no, Ralsei! Send us a DM with more details, so we can further help. https://t.co/TdN38DcbRu","in_reply_to_screen_name":"GigaKneeManiac","in_reply_to_status_id_str":"1062117023419916288","in_reply_to_user_id_str":"764260552680022016","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":10,"reply_count":1,"retweet_count":52,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1062120355739983874","id":"1062120355739983874"},{"bookmark_count":2,"bookmarked":false,"created_at":"Wed Jun 01 16:13:42 +0000 2022","conversation_id_str":"1532022409179582468","display_text_range":[10,129],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1373964462017892352","name":"OrfeoMJ","screen_name":"orfeomjj","indices":[0,9]}]},"favorite_count":87,"favorited":false,"full_text":"@orfeomjj We know it can be heartbreaking when an item isn't in-stock, however, keep checking back and there should be more soon!","in_reply_to_screen_name":"orfeomjj","in_reply_to_status_id_str":"1532026219683893248","in_reply_to_user_id_str":"1373964462017892352","is_quote_status":false,"lang":"en","quote_count":2,"reply_count":10,"retweet_count":1,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1532032652735393794","id":"1532032652735393794"},{"bookmark_count":1,"bookmarked":false,"created_at":"Sat Feb 20 05:22:05 +0000 2021","conversation_id_str":"1362945737076654089","display_text_range":[13,144],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"bit.ly/3k4DrJ4","expanded_url":"https://bit.ly/3k4DrJ4","url":"https://t.co/7aQqXKxwSq","indices":[121,144]}],"user_mentions":[{"id_str":"1172434003455967232","name":"✧･ﾟ:Nizzzal (taylor's version)🌙🕰️✧･ﾟ:","screen_name":"Snowy_fox14","indices":[0,12]}]},"favorite_count":81,"favorited":false,"full_text":"@Snowy_fox14 There sure is! You can find them in the electronics department or check the link below to find them online.\nhttps://t.co/7aQqXKxwSq","in_reply_to_screen_name":"Snowy_fox14","in_reply_to_status_id_str":"1362992230122680321","in_reply_to_user_id_str":"1172434003455967232","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":1,"reply_count":6,"retweet_count":2,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1362995922347712515","id":"1362995922347712515"},{"bookmark_count":0,"bookmarked":false,"created_at":"Mon Oct 09 08:47:17 +0000 2017","conversation_id_str":"916025609922289665","display_text_range":[10,104],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"bit.ly/2yOVaeK","expanded_url":"http://bit.ly/2yOVaeK","url":"https://t.co/FwR38m2GOe","indices":[74,97]}],"user_mentions":[]},"favorite_count":79,"favorited":false,"full_text":"@jdbftbts You'll be ecstatic to know that we now carry BTS's new album at https://t.co/FwR38m2GOe. -Nici","in_reply_to_screen_name":"jesftbts","in_reply_to_status_id_str":"916025609922289665","in_reply_to_user_id_str":"536783511","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":3,"reply_count":2,"retweet_count":43,"retweeted":false,"user_id_str":"846708486570479622","id_str":"917310486659641344","id":"917310486659641344"},{"bookmark_count":0,"bookmarked":false,"created_at":"Wed Nov 18 21:08:12 +0000 2020","conversation_id_str":"1329161601782489088","display_text_range":[11,107],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"1308190305582276608","name":"sconway8","screen_name":"sconway85","indices":[0,10]}]},"favorite_count":79,"favorited":false,"full_text":"@sconway85 Good question. There will not be a Pickup option. They will be available for home delivery only.","in_reply_to_screen_name":"sconway85","in_reply_to_status_id_str":"1329161919689846784","in_reply_to_user_id_str":"1308190305582276608","is_quote_status":false,"lang":"en","quote_count":9,"reply_count":64,"retweet_count":2,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1329169560050733063","id":"1329169560050733063"},{"bookmark_count":6,"bookmarked":false,"created_at":"Tue Nov 10 00:35:30 +0000 2020","conversation_id_str":"1325884041095245824","display_text_range":[13,206],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[{"id_str":"473683272","name":"Bryan Trayer","screen_name":"BryanTrayer","indices":[0,12]}]},"favorite_count":79,"favorited":false,"full_text":"@BryanTrayer Hi, Bryan. Due to the popularity of the item, it quickly sold out before the inventory online recalibrated. 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We are always here to help! ☺️ https://t.co/TdN38DcbRu","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":37,"reply_count":11,"retweet_count":43,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1062448887405969408","id":"1062448887405969408"},{"bookmark_count":1,"bookmarked":false,"created_at":"Thu Nov 05 23:10:14 +0000 2020","conversation_id_str":"1324399808770117634","display_text_range":[9,161],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[162,185]}],"user_mentions":[{"id_str":"904957534435401728","name":"2Smoov","screen_name":"2Smoovv","indices":[0,8]}]},"favorite_count":69,"favorited":false,"full_text":"@2Smoovv Thank you for reaching out. Yes, the Playstation 5 orders on 11/12 are \nlimited to one per customer. Please feel free to DM us with any more \nquestions! https://t.co/TdN38DcbRu","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":8,"reply_count":3,"retweet_count":5,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1324489227644653568","id":"1324489227644653568"},{"bookmark_count":4,"bookmarked":false,"created_at":"Wed Dec 11 18:31:03 +0000 2019","conversation_id_str":"1204794158893764608","display_text_range":[16,70],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[71,94]}],"user_mentions":[{"id_str":"1335128574307786752","name":"belli","screen_name":"danneelcockles","indices":[0,15]}]},"favorite_count":67,"favorited":false,"full_text":"@danneelcockles Hello, can you send us a DM, so we can look into this? https://t.co/TdN38DcbRu","in_reply_to_screen_name":"gotsomaroon","in_reply_to_status_id_str":"1204796807718543360","in_reply_to_user_id_str":"3338512498","is_quote_status":false,"lang":"en","possibly_sensitive":false,"possibly_sensitive_editable":true,"quote_count":10,"reply_count":9,"retweet_count":0,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1204830974082727943","id":"1204830974082727943"},{"bookmark_count":2,"bookmarked":false,"created_at":"Fri Nov 06 20:00:23 +0000 2020","conversation_id_str":"1324792937004195840","display_text_range":[12,129],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[],"user_mentions":[]},"favorite_count":52,"favorited":false,"full_text":"@Gerritas58 Yes, that's right! 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Pretty cool, huh?","in_reply_to_screen_name":"GHBMoThErFuCkEr","in_reply_to_status_id_str":"1372788366521995267","in_reply_to_user_id_str":"2761141562","is_quote_status":false,"lang":"en","quote_count":0,"reply_count":2,"retweet_count":0,"retweeted":false,"user_id_str":"846708486570479622","id_str":"1372797349785837570","id":"1372797349785837570"},{"bookmark_count":0,"bookmarked":false,"created_at":"Fri Apr 17 19:54:34 +0000 2020","conversation_id_str":"1251196851795132425","display_text_range":[7,279],"entities":{"hashtags":[],"symbols":[],"timestamps":[],"urls":[{"display_url":"x.com/messages/compo…","expanded_url":"https://twitter.com/messages/compose?recipient_id=846708486570479622","url":"https://t.co/TdN38DcbRu","indices":[280,303]}],"user_mentions":[{"id_str":"154221292","name":"Casey Neistat","screen_name":"Casey","indices":[0,6]}]},"favorite_count":39,"favorited":false,"full_text":"@Casey Hi, Casey. Thanks for shopping with us. 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SuperX
