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Solving interpersonal conflict annpierce.com

407 following5k followers

The Connector

Ann Pierce is a master at navigating the tricky waters of interpersonal conflict with warmth, empathy, and sharp insight. Her content unpacks complex emotional dynamics, making relationship challenges feel less daunting and more manageable. Through her thoughtful communication, she builds bridges between personal experiences and universal truths about human connection.

Impressions
201.6k-108.2k
$37.78
Likes
1.1k-24
73%
Retweets
56-10
4%
Replies
10322
7%
Bookmarks
261-78
17%

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Ann’s so good at defusing tension, she probably walks into a hornet’s nest and leaves with a group hug and a counseling session booked for all. But hey, if talking in calming yellow sweaters was an Olympic sport, she’d have more gold than Michael Phelps.

Ann’s talk at The Love Symposium not only went viral but also became a reference point for thousands seeking to understand and resolve interpersonal conflict more compassionately—a true milestone that solidified her position as a leading Connector in emotional intelligence circles.

Ann’s life purpose is to foster understanding and safety in interpersonal relationships by helping people recognize and validate emotions, reduce conflict, and build deeper connections.

She believes that meaningful connection stems from emotional validation and safety, that people act out of deep-seated fears and insecurities, and that true conflict resolution requires empathy, perspective-taking, and letting go of control.

Ann’s biggest strength lies in her ability to communicate complex psychological concepts in an accessible, relatable, and kind way that invites dialogue instead of defensiveness. Her high emotional intelligence and commitment to reducing threat make her a trusted voice in building emotional safety.

Her focus on nuanced emotional safety sometimes risks alienating those seeking quick fixes or black-and-white answers. Also, her measured, thoughtful tone may not grab the attention of more fast-paced or confrontational audiences who thrive on drama and instant resolutions.

To grow her audience on X, Ann should leverage her unique voice by sharing bite-sized, relatable conflict-resolution tips paired with engaging visuals or short videos. Encouraging followers to share their own conflict stories with a branded hashtag could build community and increase engagement. Collaborations with other creators who focus on mental health or relationships could expand her reach effectively.

Fun fact: Ann’s breakout in the social media world came from her detailed talk at The Love Symposium, where she cleverly used her signature yellow sweater as a comforting symbol of safety and empathy while discussing conflict.

Top tweets of Ann Pierce

Hey hi hello. It's me, Ann, the yellow sweater-wearer. I gave this talk at The Love Symposium. It was called Understanding Interpersonal Conflict. Here's generally how it went: -A conflict is a disagreement. Not all disagreements escalate into fights. -Fights are caused by threat (real or perceived). Some people are more threat-sensitive than others and will even read into neutral situations to see threat -- especially related to a core insecurity or fear. People who are highly threat-sensitive can be scary and controlling, but it comes from a tender and hurt place. Still you should probably steer clear of them if you don't like fighting. -The most ubiquitous threat most of us encounter day-to-day is invalidation. Invalidation = communication that conveys you are bad or wrong. Even if we are logical people, our body processes this like "you should not exist." It takes a strong sense of self and skill in emotional regulation to remain stable when someone is invalidating us. -We invalidate each other all the time though, and here's why. Perspective-taking is computationally expensive for our brains, so what we do instead is called projecting. Projecting is when you assume other people are like you. The problem is, because we're constantly projecting instead of empathizing, everyone appears to us like failed versions of ourselves -- doing things we would not do for reasons that are not immediately obvious. So we bucket this confounding behavior into catchalls like "bad" and "wrong." -Because our projecting brains give us the illusion that we understand others more than we do, we misunderstand each other constantly. Like just about always. -If you want to collaborate with people effectively, you need to reduce threat and create safety. This isn't "kumbaya" nicey-nice stuff; the world's top negotiators teach this exact thing. Threatened people are defensive, calculating, focused on "winning." They are limited in what they can see and think. People who feel safe can be honest, objective, creative, collaborative. -Fights are almost never about the thing they appear to be about on the surface. When people feel safe, they can start to tap into their subconscious and communicate what they really care about. So if your spouse wants to move to a new city because they desire adventure, but you fear losing touch with your family, you can begin to surface possibilities related to increasing adventure and keeping in touch with family. The deeper you go into these underlying concerns, the more you realize there are many more than 2 options here, and you can both have what you want. -Emotional validation is a near-panacea for decreasing threat and increasing safety. Validation means approval. Sometimes you don't approve of what someone is doing, saying, or the conclusions they've reached. But no matter how much you disagree, you can always validate someone on the level of feeling. That's because emotions are just bodily functions. Emotions originate as changes in our body (slowed digestion, increased heart rate, diverted blood flow) brought on by perceived threat. These signals eventually travel to our brain where we attempt to interpret them intellectually. But all things said, they're involuntary. So there's no reason for judgments like "You shouldn't be angry." We say things like this when we want to control the other person. But this just increases threat, intensifying the feelings. So instead you should show acceptance and concern for emotions (e.g. nod, mirror someone's frustration back to them on your own face). -The other thing is to make room for multiple perspectives to exist. Most people inherently take a "monologue stance" about conflict. They practice what they will say with the intent to deliver it as a declaration about the other's badness/wrongness. But the truth is, as sure as you feel, you just don't have all the information. People are incredibly surprising when you seek clarification from them. Turns out, you misinterpreted what they meant. Or there was a reason for their behavior you would never have guessed. So it's much better to approach people neutrally like, "Here's what I was feeling and thinking and the way I interpreted this. What was it like for you?" -Ultimately, if you invalidate someone, they'll invalidate you back. If you try to control someone, they'll try to control you back. You win by letting go. Even in an extreme case e.g. someone you love is diagnosed with schizophrenia and is not taking their meds because they don't believe they're sick. You could try to force them to believe they're sick, but you'll fail. Disagreements will escalate into fights. If instead you allow them to be who they are, feel how they feel, think what they think.. you can start to have an honest relationship, and then you're not so stuck. e.g. They tell you that the thing they can't stand about the meds is fatigue. So you can start to address that together. -"Conflict is the test by which people learn how much they matter to each other." Disagreements will happen. The more you interweave your life with someone, the more likely that is. Voicing that disagreement is a risk. It's scary. The other person could judge you, dismiss you, label you "not worth it." But dealing with disagreement is an investment in the long-term potential of a relationship. When both of you take that risk and invest energy into hashing things out, a deeper level of intimacy is unlocked. The relationship is stronger than it was before. When your friend knows that you won't make them bad/wrong, invalidate their feelings, or push your perspective on them, that safety feels a lot like love. Anyway. That's my talk. If you liked it I'd love to hear from you!

617k

I've researched this quite a bit! The biggest predictors of relationship trouble are actually: High Neuroticism, Low Agreeableness, Low Conscientiousness. Trouble increases if both partners have the trait. (Or on the flip, a marriage is more solid if both partners are High Conscientiousness, High Agreeableness, etc.) Not a Big Five personality dimension, but Low Impulse Control (e.g. not having good internal strategies for emotional regulation) is very predictive of bad outcomes. After that, it's true that Low Openness people stay together more easily than High Openness people, but couples that MATCH on Openness have less friction than mismatched ones. Research is mixed on Extraversion, but it seems like having a slight difference is ideal. Being extremely different OR the same seems to cause more friction. It's also ideal to have difference (complementarity) in Dominance and Submission. Being the same has the most friction. Ultimately, there's a dance of sameness and difference. Stability seems to come from sameness on core values and difference in action (wanting a similar kind of life but having complementary roles and strengths - augmenting each other rather than stepping on each other's toes). AND there is no such thing as a 0-friction couple. AND your life is your own - you can marry whoever you want! If two dominant people want to be a power couple, then they should. Higher friction correlates to sexual chemistry - so as with everything, there's pros and cons. The way that people meet and fall in love has a kind of magic to it, and when there's something good there, people make it work.

98k

Most engaged tweets of Ann Pierce

Hey hi hello. It's me, Ann, the yellow sweater-wearer. I gave this talk at The Love Symposium. It was called Understanding Interpersonal Conflict. Here's generally how it went: -A conflict is a disagreement. Not all disagreements escalate into fights. -Fights are caused by threat (real or perceived). Some people are more threat-sensitive than others and will even read into neutral situations to see threat -- especially related to a core insecurity or fear. People who are highly threat-sensitive can be scary and controlling, but it comes from a tender and hurt place. Still you should probably steer clear of them if you don't like fighting. -The most ubiquitous threat most of us encounter day-to-day is invalidation. Invalidation = communication that conveys you are bad or wrong. Even if we are logical people, our body processes this like "you should not exist." It takes a strong sense of self and skill in emotional regulation to remain stable when someone is invalidating us. -We invalidate each other all the time though, and here's why. Perspective-taking is computationally expensive for our brains, so what we do instead is called projecting. Projecting is when you assume other people are like you. The problem is, because we're constantly projecting instead of empathizing, everyone appears to us like failed versions of ourselves -- doing things we would not do for reasons that are not immediately obvious. So we bucket this confounding behavior into catchalls like "bad" and "wrong." -Because our projecting brains give us the illusion that we understand others more than we do, we misunderstand each other constantly. Like just about always. -If you want to collaborate with people effectively, you need to reduce threat and create safety. This isn't "kumbaya" nicey-nice stuff; the world's top negotiators teach this exact thing. Threatened people are defensive, calculating, focused on "winning." They are limited in what they can see and think. People who feel safe can be honest, objective, creative, collaborative. -Fights are almost never about the thing they appear to be about on the surface. When people feel safe, they can start to tap into their subconscious and communicate what they really care about. So if your spouse wants to move to a new city because they desire adventure, but you fear losing touch with your family, you can begin to surface possibilities related to increasing adventure and keeping in touch with family. The deeper you go into these underlying concerns, the more you realize there are many more than 2 options here, and you can both have what you want. -Emotional validation is a near-panacea for decreasing threat and increasing safety. Validation means approval. Sometimes you don't approve of what someone is doing, saying, or the conclusions they've reached. But no matter how much you disagree, you can always validate someone on the level of feeling. That's because emotions are just bodily functions. Emotions originate as changes in our body (slowed digestion, increased heart rate, diverted blood flow) brought on by perceived threat. These signals eventually travel to our brain where we attempt to interpret them intellectually. But all things said, they're involuntary. So there's no reason for judgments like "You shouldn't be angry." We say things like this when we want to control the other person. But this just increases threat, intensifying the feelings. So instead you should show acceptance and concern for emotions (e.g. nod, mirror someone's frustration back to them on your own face). -The other thing is to make room for multiple perspectives to exist. Most people inherently take a "monologue stance" about conflict. They practice what they will say with the intent to deliver it as a declaration about the other's badness/wrongness. But the truth is, as sure as you feel, you just don't have all the information. People are incredibly surprising when you seek clarification from them. Turns out, you misinterpreted what they meant. Or there was a reason for their behavior you would never have guessed. So it's much better to approach people neutrally like, "Here's what I was feeling and thinking and the way I interpreted this. What was it like for you?" -Ultimately, if you invalidate someone, they'll invalidate you back. If you try to control someone, they'll try to control you back. You win by letting go. Even in an extreme case e.g. someone you love is diagnosed with schizophrenia and is not taking their meds because they don't believe they're sick. You could try to force them to believe they're sick, but you'll fail. Disagreements will escalate into fights. If instead you allow them to be who they are, feel how they feel, think what they think.. you can start to have an honest relationship, and then you're not so stuck. e.g. They tell you that the thing they can't stand about the meds is fatigue. So you can start to address that together. -"Conflict is the test by which people learn how much they matter to each other." Disagreements will happen. The more you interweave your life with someone, the more likely that is. Voicing that disagreement is a risk. It's scary. The other person could judge you, dismiss you, label you "not worth it." But dealing with disagreement is an investment in the long-term potential of a relationship. When both of you take that risk and invest energy into hashing things out, a deeper level of intimacy is unlocked. The relationship is stronger than it was before. When your friend knows that you won't make them bad/wrong, invalidate their feelings, or push your perspective on them, that safety feels a lot like love. Anyway. That's my talk. If you liked it I'd love to hear from you!

617k

I've researched this quite a bit! The biggest predictors of relationship trouble are actually: High Neuroticism, Low Agreeableness, Low Conscientiousness. Trouble increases if both partners have the trait. (Or on the flip, a marriage is more solid if both partners are High Conscientiousness, High Agreeableness, etc.) Not a Big Five personality dimension, but Low Impulse Control (e.g. not having good internal strategies for emotional regulation) is very predictive of bad outcomes. After that, it's true that Low Openness people stay together more easily than High Openness people, but couples that MATCH on Openness have less friction than mismatched ones. Research is mixed on Extraversion, but it seems like having a slight difference is ideal. Being extremely different OR the same seems to cause more friction. It's also ideal to have difference (complementarity) in Dominance and Submission. Being the same has the most friction. Ultimately, there's a dance of sameness and difference. Stability seems to come from sameness on core values and difference in action (wanting a similar kind of life but having complementary roles and strengths - augmenting each other rather than stepping on each other's toes). AND there is no such thing as a 0-friction couple. AND your life is your own - you can marry whoever you want! If two dominant people want to be a power couple, then they should. Higher friction correlates to sexual chemistry - so as with everything, there's pros and cons. The way that people meet and fall in love has a kind of magic to it, and when there's something good there, people make it work.

98k

Can I be really real? Lately I’ve been in this slump obsessing about the limited capacity of the brain. Like we have this idea that we go through life accumulating knowledge, but we don’t really, we forget almost everything. And even when knowledge makes its way into long-term memory, we can only access the teeniest tiniest bit at a time. We have this false sense that we’re seeing the big picture, that it’s getting clearer and clearer - but we’re just seeing one tiny dot’s worth of knowledge, and then we see a different dot and forget the one we saw before. I think this is what people mean when they say “well we’re only human.” They’re referring to our tiny capacity. Like we struggle our whole lives with simple 2-parters e.g. “love yourself and love others” - failing to consider our own well-being while caring for others, failing to see others while concerned for ourselves. Not because we’re immoral, but because we can’t actually see/do more than one thing at a time. I think the natural way of things is like- when one idea proves inadequate to solve all our problems, we seesaw to the opposite side, adopting this new position as “right.” e.g. When we’re on the “love yourself” side of the seesaw, we’re prone to shout about how tending to ourselves is life’s #1 imperative - forgetting that empathizing with others is equally important, along with 26748648378 other important things actively holding up our lives. Because of this, I think most change isn’t progress per se, it’s cyclical. e.g. An ideology is invented to solve a deeply human problem like fear of the unknown or getting people to contribute their fair share to a group. Then the ideology creates new problems - especially for those who never experienced the original problem it was invented to address - so it’s reversed or replaced. Until the original problem resurfaces, and the initial ideology is presented again to solve it. I have a lot of compassion for all the generations that thought their thing was gonna solve all problems. I don’t love religion, but you can see how in many ways it was the best we could do - the way it fits into our human-sized context window and patterns onto our innate behavioral mechanisms. I’ve been thinking about this a lot as I work on my book. In a basic sense, I think everyone already knows how to get along - that it really is just “love yourself and love others at the same time.” But we struggle to do that within our capacity. I have a strong drive to synthesize a model for interpersonal conflict that fits into our tiny brains and patterns onto existing impulses. But I also know that conflict is nothing new. We’ve long had much of the same information - we’ve just been kinda re-summarizing it and shuffling the pieces back and forth all this time. No model that fits in our head will have the amount of detail (context and clarification) to hold up to scrutiny and stand the test of time. I don’t want to end this in such a cynical place, so I will acknowledge that in many important ways, the world *is* a much nicer place than it used to be! Motivated people do meaningfully improve their lives! Not all that’s good is lost. Maybe AI will even help. In a way, realizing that change is so cyclical, that much of progress is limited by the brain’s capacity… is a bit of a relief. It gives “everything is already okay.” (Maybe this is me getting old?)

8k

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