Get live statistics and analysis of H&M's profile on X / Twitter

Welcome to our #HM world – we’re all about fashion, fun and things that matter to us. Got a question? 👉@hm_custserv

312 following7M followers

The Influencer

H&M is a fashion giant on X, using its platform to promote its latest collections, collaborate with celebrities, and engage with its massive following. They use a mix of trendy hashtags, visuals, and celebrity endorsements to keep their audience hooked, constantly pushing out new products and campaigns. Their marketing strategy is all about staying relevant and on-trend, mirroring the fast-paced nature of the fashion industry.

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H&M: The fashion equivalent of a pop song – catchy, trendy, and you'll forget about it by next week.

H&M's #PurposeTour merch collaboration with Justin Bieber was a huge success, generating massive hype and driving sales.

To establish H&M as a global fashion leader, driving sales through captivating content and influencer collaborations.

H&M believes that fashion should be accessible and fun for everyone, embracing trends and promoting self-expression through their diverse collections.

H&M excels at utilizing trendy hashtags, visually appealing content, and celebrity endorsements to drive engagement and maximize reach. They're masters at using X to create a buzz around their brand and their latest collections.

H&M often relies on short, visually-driven content and may lack deeper engagement with their audience. Their tweets tend to be promotional in nature, focusing on sales and new products, which could lead to a perceived lack of authenticity.

H&M should consider incorporating more thought-provoking or interactive content into their X strategy. They could share behind-the-scenes glimpses of their design process, host Q&A sessions with designers, or delve into the ethical and sustainable aspects of their brand. This would provide a deeper connection with their audience and create a more lasting impact.

H&M has a dedicated customer service account (@hm_custserv) to handle questions and concerns from their large online community.

Top tweets of H&M

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#BieberFever has hit #HM! Shop @justinbieber's tour merch in selected stores and online now hm.com/magazine #PurposeTourxHM

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Get ready for a magical holiday with @NICKIMINAJ, Jesse Williams & John Turturro. Watch the video at hm.com on Nov 28 #HM

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It's official! #BalmainParis is H&M's next guest designer collaboration! #HMBALMAINATION

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Enter the fabulous world of Upcycling with Alva Claire and @dragraceukbbc’s very own @misterjoeblack – all on this week’s episode of The Small Things! Subscribe to the series now on the @hm YouTube Channel #HMTheSmallThings #LetsChangeFashion #HM hm.info/601143Gmb

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Oh, we’re here. But @misterjoeblack broke our Twitter so we’ve been scrolling for hours … 😍

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Exciting news! Supermodel @MirandaKerr will be the face of our #HMSpringFashion campaign!

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We took the chance to escape the city with @tiffanyyoung , to showcase our sporty-casual, yet fun and feminine, autumn looks! #HM hm.info/1budz

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Check out artist #ZaraLarsson rocking her collection for #HM! Don't miss our Instagram story for live updates tonight! 🎤

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New #HMDivided collection launch: Ashley Benson @AshBenzo for H&M! See more at bit.ly/1pL7xCm

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She needs no introduction. It's @Janefonda, the newest member of the H&M Move team. From home workouts to marches, it has been her lifelong mission to move every body. #HMmove #JaneFonda

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Spotted! 👀 @tiffanyyoung arriving to Seoul airport dressed in #hm. #Seoul get ready for the Meet & Greet event at Jamsil Lotte World Mall today September 27th!💕#hmlovesmusic #tiffanyyoung

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It’s official! @kenzo is H&M’s next designer collaboration. Let the countdown to #KENZOxHM begin. amp.twimg.com/v/f391184f-63e…

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You know what? @KatyPerry’s exclusive track for the #HappyandMerry campaign video is now played in store! #HMHoliday

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Today is #IDAHOBIT and we’re celebrating families in all their beautiful diversity together with @free_equal 🏳️‍🌈🏳️‍⚧️

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Our #HM squad ready for the red carpet! #squadgoals #MetGala 🌟

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.@ZaraLarsson's global debut album is out now! We talk music and style with her on #HMMagazine hm.info/17q2g

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Exciting news! The new #HMDivided collection is launching soon with one of our favourite celebs. Can you guess who?

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Replying to @hm

For everyone that guessed #StrangerThings it’s time to turn your style Upside Down.

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A new icon returns. H&M presents the Men’s @theweeknd Collection, launching 28 September.

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.@janellemonae in a custom made H&M caped suit at the #MetGala #ChinaLookingGlass

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. @theweeknd is the star of our #HMSpringIcons men's campaign ⭐️Launch March 2017! Read more on hm.info/16581

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.@VanessaHudgens shines in a custom made H&M dress, adorned with #Swarovski crystals. #MetGala

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😱❤️ @gigihadid in #HMOSCHINO. The collection with @MOSCHINO will be launched 8 Nov 2018. hm.info/1b0sl

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Our new #HMConsciousExclusive collection includes three wedding dresses made of sustainable materials! 😍 #HM

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Thanks @Twitter for letting us inspire our followers with the latest news & fashion trends! Happy 10! #LoveTwitter

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Fans got the chance to ask @tiffanyyoung their questions on Instagram. Head over to IGTV to watch the full video: instagram.com/hm/ #HMLovesMusic #TiffanyYoung

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"My dress makes me feel so magical!"-@PyperAmerica in an H&M gown w/ laser-cut feathers & hand-sewn fringe. #MetGala

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Win a trip to L.A.! #Romantic or #Street? Reply & hashtag the style you prefer & tell us why!#DivideOpinion

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Who says you can’t wear your gala gown the day after as well? @KendallJenner in Giambattista Valli x H&M. #Project🖤 The Giambattista Valli x @hm limited pre-drop is out 25 May. The main collection launches 7 November 2019. bit.ly/2wiLpGJ

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#RockChic or #SkaterChic? Reply & tell us which style you prefer and why, to win a trip to @AshBenzo's hometown L.A.!

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#DivideOpinion results! @AshBenzo's makes a statement with embellishment. Stay tuned for the next vote!

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Ending day 1 of #Coachella with a few friends at our pop-up shop! 🌵 #HMLovesCoachella

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'@justinbieber, we love #WhatDoYouMean & your style. This #HMOOTD is inspired by you!

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Can (nnes) you say stunning? 😍 Our dream girl H.E.R @HERMusicx The pre-drop from @GiambattistaPR x @hm is now sold out. If you didn't get your hands on the pre-collection, don’t worry. The main collection is available on 7 November 2019

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Head to #HMMagazine to read more about the release of @zaralarsson's new album #SoGood! #HM #ZaraLarsson hm.info/17gxh

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Let our festive fairy @KatyPerry take you on a #HappyandMerry journey! Watch the video now hm.info/11ead

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#ComeTogether in glitter & glamour for Europe's biggest party! Who'll get your vote? #ESC 🎤💄✨💃🏽

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